1. Information We Collect

We collect personal information such as your full name, email address, billing information, uploaded content, and communication history with our support team. We may also gather technical data including IP address, device type, and browser version for security purposes.

2. How We Use Your Data

Your data enables us to deliver digital distribution services, process payments, and resolve customer inquiries. We may also analyze aggregated usage to improve platform features, detect fraud, and ensure compliance with legal obligations.

3. Cookies & Tracking

We use cookies and similar technologies to remember your preferences, personalize your experience, and analyze site traffic. Third-party analytics tools (e.g., Google Analytics) may also place cookies on your device. You can adjust or revoke consent anytime in your browser settings.

4. Data Security

All sensitive transactions are encrypted with SSL/TLS protocols. We apply strict internal access controls and continuously monitor for suspicious activity. However, no method of electronic transmission is 100% secure; users share information at their own risk.

5. Data Retention

We retain personal data only as long as necessary to provide services, comply with tax or accounting requirements, and resolve disputes. Once no longer needed, information is securely deleted or anonymized.

6. Sharing With Third Parties

We may share limited data with trusted partners such as payment processors, music platforms (Spotify, Apple Music, etc.), and analytics providers. We never sell personal data to advertisers or unrelated third parties.

7. Your Rights

You may request access, correction, or deletion of your personal data at any time. Depending on your location, you may also have the right to data portability and to object to certain processing activities under GDPR or other applicable laws.

8. Contact Us

If you have any questions regarding this Privacy Policy or wish to exercise your rights, contact us at info@aerramusic.com. We aim to respond within 14 business days.